No Return, No Exchange Policy

At Levredo, we strive to maintain the highest quality, hygiene, and transparency standards in all our offerings. Please carefully review our No Return, No Exchange Policy outlined below:

Policy Overview

  • All purchases made on Levredo are considered final.
  • We do not accept requests for returns or exchanges once the product is delivered.

Reason for the Policy

  • Hygiene & Safety: As a clothing brand, maintaining hygiene is our top priority. Allowing returns or exchanges may compromise the safety and integrity of our products.
  • Quality Control: Each product undergoes thorough inspections to ensure it meets our premium quality standards before shipping.

Exceptions to the Policy

While we maintain a strict no-return and no-exchange policy, we will make exceptions in the following cases:

  1. Damaged Product: If the item received is damaged during transit.
  2. Defective Product: If the product has a manufacturing defect.
  3. Incorrect Product Delivered: If the product delivered does not match the item ordered.

Replacement Process for Exceptions

  • Customers must report any issues to our Customer Support Team within 48 hours of receiving the order.
  • Please provide:
    • Order details (order number, product name).
    • Clear photos or videos showing the defect, damage, or incorrect item.
  • After verification, we will arrange for a replacement or refund, depending on the issue.

What is Not Covered?

  • Minor color variations due to lighting or screen differences.
  • General wear and tear, or damage caused by improper use or washing.
  • Any issues reported beyond the 48-hour window.

Important Note

By placing an order, you agree to the terms of our No Return, No Exchange Policy. We encourage customers to carefully review product descriptions, sizes, and details before purchasing.

For further assistance, feel free to contact our dedicated Customer Support Team. We’re here to help!